Apreciado usuario(a):
Para nosotros es muy importante tener comunicación permanente con nuestros usuarios(as) y población en general.
A través de esta herramienta usted podrá registrar de forma respetuosa y gratuita, sus peticiones (P), quejas (Q), reclamos (R), sugerencias (S), felicitaciones (F) y/o Denuncias (D), de los diferentes servicios de Comfamiliar o referente a la información institucional de la Caja.
Tenga en cuenta que las PQRSF las podrá radicar a través de este portal web, en cualquier horario, tiene las siguientes opciones: de manera identificada, anónima.
Al radicar su solicitud, automáticamente, al correo le enviaremos el número de radicación de la PQR y el Código Único de Seguimiento, para que pueda consultar el estado de su solicitud, ingresando este código en el buscador.
Las PQRSFD se contestan de acuerdo a los términos de Ley aplicables según la Ley 1755 de 2015 y las que apliquen adicionalmente, según el caso
Nuestros tiempos de respuesta son: PQR (en general) 15 días hábiles, peticiones de documentos y de información 10 días hábiles, consultas 30 días hábiles, entes de control el término que ellos designen.
Cualquier duda o inquietud respecto a la radicación de PQR, podrá comunicarse con el punto de radicación oficial en el teléfono (608)8664452 ext. 1139 de lunes a viernes de 7:00 am a 12:00 m y de 1:00 a 4:30 pm.
Aprende cómo radicar tu PQR
Radicación PQRSF Usuario Identificado
Radicación PQRSF Usuario Anónimo
Trámites Oficina Virtual (Afiliaciones y Subsidio)
Consulta Estado de PQRSF
Radicación PQRSF Usuario Identificado
Radicación PQRSF Usuario Anónimo
Trámites Oficina Virtual (Afiliaciones y Subsidio)
Consulta Estado de PQRSF
Radicación PQRSF Usuario Identificado
Radicación PQRSF Usuario Anónimo
Publicación y Notificación Respuestas PQRS bajo la Modalidad Anónimo
Código Radicación | Código de Respuesta | Adjunto |
---|---|---|
2021COR00012097 | 2021CS012758-1 | Descargar |
2021PQR00012150 | 2021CS013208-1 | Descargar |
2021PQR00012219 | 2021CS013395-1 | Descargar |
2021PQR00012322 | 2021CS013501-1 | Descargar |
2021PQR00012393 | 2021CS013093-1 | Descargar |
2021PQR00012619 | 2021CS013297-1 | Descargar |
2021PQR00012705 | 2021CS013465-1 | Descargar |
2021PQR00012822 | 2021CS013463-1 | Descargar |
2021PQR00013173 | 2021CS014235-1 | Descargar |
2021PQR00013179 | 2021CS013802-1 | Descargar |
2021PQR00013735 | 2021CS014491-1 | Descargar |
2021PQR00013748 | 2021CS014614-1 | Descargar |
2021PQR00013932 | 2021CS014761-1 | Descargar |
2021PQR00014035 | 2021CS015291-1 | Descargar |
2021PQR00014053 | 2021CS014753-1 | Descargar |
2021PQR00014575 | 2021CS015355-1 | Descargar |
2022COR00000048 | 2022CS000425-1 | Descargar |
2022COR00000070 | 2022CS000422-1 | Descargar |
2022COR00000075 | 2022CS000423-1 | Descargar |
2022COR00000335 | 2022CS000424-1 | Descargar |
2022COR00000687 | 2022CS001299-1 | Descargar |
2022COR00000795 | 2022CS001200-1 | Descargar |
2022COR00001343 | 2022CS001397-1 | Descargar |
2022COR00006827 | 2022CS007432-1 | Descargar |
2022COR00007032 | 2022CS007425-1 | Descargar |
2022COR00007317 | 2022CS007427-1 | Descargar |
2022COR00007326 | 2022CS007426-1 | Descargar |
2022COR00007367 | 2022CS007524-1 | Descargar |
2022COR00007368 | 2022CS007525-1 | Descargar |
2022COR00007397 | 2022CS007520-1 | Descargar |
2022COR00007414 | 2022CS007523-1 | Descargar |
2022COR00007492 | 2022CS007528-1 | Descargar |
2022COR00007621 | 2022CS007960-1 | Descargar |
2022COR00007745 | 2022CS007777-1 | Descargar |
2022COR00007834 | 2022CS008515-1 | Descargar |
2022COR00007915 | 2022CS008567-1 | Descargar |
2022COR00008237 | 2022CS008258-1 | Descargar |
2022COR00008386 | 2022CS008632-1 | Descargar |
2022COR00008803 | 2022CS008882-1 | Descargar |
2022COR00009492 | 2022CS009649-1 | Descargar |
2022COR00009708 | 2022CS010214-1 | Descargar |
2022COR00009737 | 2022CS009784-1 | Descargar |
2022COR00009927 | 2022CS010315-1 | Descargar |
2022COR00010117 | 2022CS010779-1 | Descargar |
2022COR00010189 | 2022CS010316-1 | Descargar |
2022COR00010261 | 2022CS010529-1 | Descargar |
2022COR00010262 | 2022CS010530-1 | Descargar |
2022COR00010274 | 2022CS010922-1 | Descargar |
2022COR00010400 | 2022CS011232-1 | Descargar |
2022COR00010576 | 2022CS011233-1 | Descargar |
2022COR00010683 | 2022CS011234-1 | Descargar |
2022COR00010806 | 2022CS011235-1 | Descargar |
2022COR00010813 | 2022CS011236-1 | Descargar |
2022COR00010820 | 2022CS011237-1 | Descargar |
2022COR00010823 | 2022CS011238-1 | Descargar |
2022COR00010853 | 2022CS011240-1 | Descargar |
2022COR00010856 | 2022CS011241-1 | Descargar |
2022COR00011641 | 2022CS012093-1 | Descargar |
2022COR00011839 | 2022CS012499-1 | Descargar |
2022COR00012954 | 2022CS013684-1 | Descargar |
2022PQR00000033 | 2022CS000414-1 | Descargar |
2022PQR00000189 | 2022CS000419-1 | Descargar |
2022PQR00000564 | 2022CS000470-2 | Descargar |
2022PQR00000686 | 2022CS001201-1 | Descargar |
2022PQR00000703 | 2022CS001196-1 | Descargar |
2022PQR00000790 | 2022CS000907-1 | Descargar |
2022PQR00000837 | 2022CS001028-1 | Descargar |
2022PQR00000995 | 2022CS001440-1 | Descargar |
2022PQR00001001 | 2022CS001131-1 | Descargar |
2022PQR00001125 | 2022CS001017-1 | Descargar |
2022PQR00001164 | 2022CS001221-1 | Descargar |
2022PQR00001278 | 2022CS001438-1 | Descargar |
2022PQR00001380 | 2022CS001392-1 | Descargar |
2022PQR00001547 | 2022CS001941-1 | Descargar |
2022PQR00001728 | 2022CS002218-1 | Descargar |
2022PQR00001736 | 2022CS002188-1 | Descargar |
2022PQR00001821 | 2022CS002044-1 | Descargar |
2022PQR00002049 | 2022CS002508-1 | Descargar |
2022PQR00002073 | 2022CS002363-1 | Descargar |
2022PQR00002160 | 2022CS002149-1 | Descargar |
2022PQR00002167 | 2022CS002085-1 | Descargar |
2022PQR00002168 | 2022CS002150-1 | Descargar |
2022PQR00002240 | 2022CS002118-1 | Descargar |
2022PQR00002307 | 2022CS002162-1 | Descargar |
2022PQR00002364 | 2022CS002864-1 | Descargar |
2022PQR00002573 | 2022CS002598-1 | Descargar |
2022PQR00002838 | 2022CS003388-1 | Descargar |
2022PQR00002957 | 2022CS003434-1 | Descargar |
2022PQR00003007 | 2022CS002996-1 | Descargar |
2022PQR00003017 | 2022CS003004-1 | Descargar |
2022PQR00003021 | 2022CS003098-1 | Descargar |
2022PQR00003130 | 2022CS003447-1 | Descargar |
2022PQR00003198 | 2022CS003381-1 | Descargar |
2022PQR00003200 | 2022CS003937-1 | Descargar |
2022PQR00003201 | 2022CS004008-1 | Descargar |
2022PQR00003202 | 2022CS003934-1 | Descargar |
2022PQR00003204 | 2022CS003938-1 | Descargar |
2022PQR00003206 | 2022CS003624-1 | Descargar |
2022PQR00003266 | 2022CS004081-1 | Descargar |
2022PQR00003393 | 2022CS003797-1 | Descargar |
2022PQR00003407 | 2022CS003316-1 | Descargar |
2022PQR00003429 | 2022CS003737-1 | Descargar |
2022PQR00003468 | 2022CS003361-1 | Descargar |
2022PQR00003510 | 2022CS003582-1 | Descargar |
2022PQR00003569 | 2022CS003603-1 | Descargar |
2022PQR00003691 | 2022CS004282-1 | Descargar |
2022PQR00003764 | 2022CS003942-1 | Descargar |
2022PQR00003771 | 2022CS004189-1 | Descargar |
2022PQR00003829 | 2022CS004020-1 | Descargar |
2022PQR00003871 | 2022CS004074-1 | Descargar |
2022PQR00003964 | 2022CS004154-1 | Descargar |
2022PQR00003987 | 2022CS003977-1 | Descargar |
2022PQR00004002 | 2022CS004840-1 | Descargar |
2022PQR00004022 | 2022CS004217-1 | Descargar |
2022PQR00004087 | 2022CS004650-1 | Descargar |
2022PQR00004089 | 2022CS003975-1 | Descargar |
2022PQR00004230 | 2022CS004998-1 | Descargar |
2022PQR00004252 | 2022CS004456-1 | Descargar |
2022PQR00004349 | 2022CS005191-1 | Descargar |
2022PQR00004358 | 2022CS004706-1 | Descargar |
2022PQR00004426 | 2022CS004635-1 | Descargar |
2022PQR00004433 | 2022CS005220-1 | Descargar |
2022PQR00004613 | 2022CS005063-1 | Descargar |
2022PQR00004634 | 2022CS004604-1 | Descargar |
2022PQR00004750 | 2022CS005024-1 | Descargar |
2022PQR00004839 | 2022CS004793-1 | Descargar |
2022PQR00005238 | 2022CS005834-1 | Descargar |
2022PQR00005244 | 2022CS005847-1 | Descargar |
2022PQR00005338 | 2022CS005731-1 | Descargar |
2022PQR00005345 | 2022CS005871-1 | Descargar |
2022PQR00005357 | 2022CS005742-1 | Descargar |
2022PQR00005432 | 2022CS005913-1 | Descargar |
2022PQR00005444 | 2022CS005964-1 | Descargar |
2022PQR00005501 | 2022CS005776-1 | Descargar |
2022PQR00005531 | 2022CS005735-1 | Descargar |
2022PQR00005537 | 2022CS006262-1 | Descargar |
2022PQR00005564 | 2022CS005994-1 | Descargar |
2022PQR00005571 | 2022CS005642-1 | Descargar |
2022PQR00005580 | 2022CS005883-1 | Descargar |
2022PQR00005761 | 2022CS006072-1 | Descargar |
2022PQR00005819 | 2022CS006204-1 | Descargar |
2022PQR00005851 | 2022CS005993-1 | Descargar |
2022PQR00006037 | 2022CS006193-1 | Descargar |
2022PQR00006106 | 2022CS006454-1 | Descargar |
2022PQR00006664 | 2022CS007278-1 | Descargar |
2022PQR00006780 | 2022CS007514-1 | Descargar |
2022PQR00006886 | 2022CS007656-1 | Descargar |
2022PQR00007371 | 2022CS007537-1 | Descargar |
2022PQR00007938 | 2022CS007949-1 | Descargar |
2022PQR00007941 | 2022CS007950-1 | Descargar |
2022PQR00007990 | 2022CS008437-1 | Descargar |
2022PQR00008066 | 2022CS008208-1 | Descargar |
2022PQR00008279 | 2022CS008623-1 | Descargar |
2022PQR00008327 | 2022CS008571-1 | Descargar |
2022PQR00008438 | 2022CS009313-1 | Descargar |
2022PQR00008485 | 2022CS009250-1 | Descargar |
2022PQR00008597 | 2022CS009576-1 | Descargar |
2022PQR00008615 | 2022CS009424-1 | Descargar |
2022PQR00008661 | 2022CS009462-1 | Descargar |
2022PQR00008806 | 2022CS008850-1 | Descargar |
2022PQR00008942 | 2022CS009464-1 | Descargar |
2022PQR00008982 | 2022CS009034-1 | Descargar |
2022PQR00009001 | 2022CS010022-1 | Descargar |
2022PQR00009052 | 2022CS010049-1 | Descargar |
2022PQR00009103 | 2022CS010132-1 | Descargar |
2022PQR00009113 | 2022CS010035-1 | Descargar |
2022PQR00009128 | 2022CS009874-1 | Descargar |
2022PQR00009169 | 2022CS009465-1 | Descargar |
2022PQR00009289 | 2022CS009986-1 | Descargar |
2022PQR00009392 | 2022CS009609-1 | Descargar |
2022PQR00009893 | 2022CS010248-1 | Descargar |
2022PQR00009896 | 2022CS010245-1 | Descargar |
2022PQR00010043 | 2022CS010554-1 | Descargar |
2022PQR00010056 | 2022CS010773-1 | Descargar |
2022PQR00010133 | 2022CS010638-1 | Descargar |
2022PQR00010156 | 2022CS011063-1 | Descargar |
2022PQR00010186 | 2022CS010396-1 | Descargar |
2022PQR00010240 | 2022CS010797-1 | Descargar |
2022PQR00010318 | 2022CS010777-1 | Descargar |
2022PQR00010467 | 2022CS010874-1 | Descargar |
2022PQR00010467 Adjunto | 2022CS010874-1 | Descargar |
2022PQR00010578 | 2022CS010939-1 | Descargar |
2022PQR00010665 | 2022CS010830-1 | Descargar |
2022PQR00010810 | 2022CS011257-1 | Descargar |
2022PQR00010912 | 2022CS011846-1 | Descargar |
2022PQR00010958 | 2022CS011695-1 | Descargar |
2022PQR00011104 | 2022CS011961-1 | Descargar |
2022PQR00011124 | 2022CS012027-1 | Descargar |
2022PQR00011170 | 2022CS012050-1 | Descargar |
2022PQR00011274 | 2022CS012191-1 | Descargar |
2022PQR00011374 | 2022CS012327-1 | Descargar |
2022PQR00011403 | 2022CS012166-1 | Descargar |
2022PQR00011452 | 2022CS012083-1 | Descargar |
2022PQR00011533 | 2022CS012630-1 | Descargar |
2022PQR00011652 | 2022CS012643-1 | Descargar |
2022PQR00011770 | 2022CS012744-1 | Descargar |
2022PQR00011772 | 2022CS012746-1 | Descargar |
2022PQR00011773 | 2022CS012745-1 | Descargar |
2022PQR00011801 | 2022CS012783-1 | Descargar |
2022PQR00011860 | 2022CS012702-1 | Descargar |
2022PQR00011872 | 2022CS012603-1 | Descargar |
2022PQR00011926 | 2022CS012703-1 | Descargar |
2022PQR00011987 | 2022CS012743-1 | Descargar |
2022PQR00012009 | 2022CS012677-1 | Descargar |
2022PQR00012197 | 2022CS013261-1 | Descargar |
2022PQR00012271 | 2022CS012851-1 | Descargar |
2022PQR00012355 | 2022CS013530-1 | Descargar |
2022PQR00012482 | 2022CS013811-1 | Descargar |
2022PQR00012620 | 2022CS013382-1 | Descargar |
2022PQR00012653 | 2022CS013494-1 | Descargar |
2022PQR00012832 | 2022CS013803-1 | Descargar |
2022PQR00012890 | 2022CS014092-1 | Descargar |
2022PQR00012920 | 2022CS013561-1 | Descargar |
2022PQR00013171 | 2023CS000077-1 | Descargar |
2022PQR00013178 | 2023CS000218-1 | Descargar |
2022PQR00013276 | 2023CS000053-1 | Descargar |
2023COR00001713 | 2023CS002419-1 | Descargar |
2023COR00002274 | 2023CS004782-1 | Descargar |
2023COR00002382 | 2023CS004783-1 | Descargar |
2023COR00003036 | 2023CS004565-1 | Descargar |
2023COR00003085 | 2023CS004564-1 | Descargar |
2023COR00003321 | 2023CS003734-1 | Descargar |
2023COR00003364 | 2023CS006712-1 | Descargar |
2023COR00003706 | 2023CS004794-1 | Descargar |
2023COR00003815 | 2023CS006683-1 | Descargar |
2023COR00003834 | 2023CS006684-1 | Descargar |
2023COR00004380 | 2023CS006713-1 | Descargar |
2023COR00004666 | 2023CS005297-1 | Descargar |
2023COR00005141 | 2023CS005780-1 | Descargar |
2023COR00005624 | 2023CS006537-1 | Descargar |
2023COR00005974 | 2023CS006759-1 | Descargar |
2023COR00006061 | 2023CS008007-1 | Descargar |
2023COR00006087 | 2023CS006949-1 | Descargar |
2023COR00006109 | 2023CS007504-1 | Descargar |
2023COR00006547 | 2023CS007422-1 | Descargar |
2023COR00007018 | 2023CS007890-1 | Descargar |
2023COR00007128 | 2023CS008074-1 | Descargar |
2023COR00009951 | 2023CS011209-1 | Descargar |
2023PQR00000050 | 2023CS000761-1 | Descargar |
2023PQR00000069 | 2023CS000759-1 | Descargar |
2023PQR00000070 | 2023CS000760-1 | Descargar |
2023PQR00000195 | 2023CS000794-1 | Descargar |
2023PQR00000291 | 2023CS000885-1 | Descargar |
2023PQR00000557 | 2023CS000543-1 | Descargar |
2023PQR00000613 | 2023CS000591-1 | Descargar |
2023PQR00000677 | 2023CS000982-1 | Descargar |
2023PQR00000706 | 2023CS001400-1 | Descargar |
2023PQR00000708 | 2023CS000642-1 | Descargar |
2023PQR00000734 | 2023CS001599-1 | Descargar |
2023PQR00000808 | 2023CS001693-1 | Descargar |
2023PQR00000831 | 2023CS001407-1 | Descargar |
2023PQR00000936 | 2023CS001802-1 | Descargar |
2023PQR00000955 | 2023CS001110-1 | Descargar |
2023PQR00001092 | 2023CS002072-1 | Descargar |
2023PQR00001164 | 2023CS002062-1 | Descargar |
2023PQR00001177 | 2023CS002139-1 | Descargar |
2023PQR00001182 | 2023CS002136-1 | Descargar |
2023PQR00001213 | 2023CS001768-1 | Descargar |
2023PQR00001229 | 2023CS001782-1 | Descargar |
2023PQR00001338 | 2023CS001177-1 | Descargar |
2023PQR00001410 | 2023CS001805-1 | Descargar |
2023PQR00001419 | 2023CS001325-1 | Descargar |
2023PQR00001474 | 2023CS001854-1 | Descargar |
2023PQR00001495 | 2023CS002001-1 | Descargar |
2023PQR00001509 | 2023CS001485-1 | Descargar |
2023PQR00001552 | 2023CS002206-1 | Descargar |
2023PQR00001606 | 2023CS001731-1 | Descargar |
2023PQR00001651 | 2023CS002339-1 | Descargar |
2023PQR00001780 | 2023CS002816-1 | Descargar |
2023PQR00001974 | 2023CS002964-1 | Descargar |
2023PQR00001977 | 2023CS003017-1 | Descargar |
2023PQR00001986 | 2023CS003011-1 | Descargar |
2023PQR00002028 | 2023CS003029-1 | Descargar |
2023PQR00002060 | 2023CS003028-1 | Descargar |
2023PQR00002075 | 2023CS002970-1 | Descargar |
2023PQR00002085 | 2023CS002662-2 | Descargar |
2023PQR00002103 | 2023CS002949-1 | Descargar |
2023PQR00002113 | 2023CS002948-1 | Descargar |
2023PQR00002121 | 2023CS002662-1 | Descargar |
2023PQR00002224 | 2023CS003118-1 | Descargar |
2023PQR00002232 | 2023CS002956-1 | Descargar |
2023PQR00002236 | 2023CS003263-1 | Descargar |
2023PQR00002272 | 2023CS003197-1 | Descargar |
2023PQR00002316 | 2023CS003317-1 | Descargar |
2023PQR00002371 | 2023CS002902-1 | Descargar |
2023PQR00002415 | 2023CS002614-1 | Descargar |
2023PQR00002619 | 2023CS002868-1 | Descargar |
2023PQR00002663 | 2023CS002946-1 | Descargar |
2023PQR00002715 | 2023CS003334-1 | Descargar |
2023PQR00002834 | 2023CS003323-1 | Descargar |
2023PQR00002896 | 2023CS003198-1 | Descargar |
2023PQR00002907 | 2023CS003976-1 | Descargar |
2023PQR00002930 | 2023CS003977-1 | Descargar |
2023PQR00002937 | 2023CS004049-1 | Descargar |
2023PQR00002951 | 2023CS004050-1 | Descargar |
2023PQR00002952 | 2023CS004051-1 | Descargar |
2023PQR00002964 | 2023CS003242-1 | Descargar |
2023PQR00003034 | 2023CS004080-1 | Descargar |
2023PQR00003068 | 2023CS004134-1 | Descargar |
2023PQR00003072 | 2023CS004124-1 | Descargar |
2023PQR00003175 | 2023CS003680-1 | Descargar |
2023PQR00003196 | 2023CS004209-1 | Descargar |
2023PQR00003251 | 2023CS003993-1 | Descargar |
2023PQR00003265 | 2023CS004223-1 | Descargar |
2023PQR00003379 | 2023CS003811-1 | Descargar |
2023PQR00003457 | 2023CS004524-1 | Descargar |
2023PQR00003466 | 2023CS004456-1 | Descargar |
2023PQR00003495 | 2023CS004562-1 | Descargar |
2023PQR00003496 | 2023CS004562-2 | Descargar |
2023PQR00003497 | 2023CS004561-1 | Descargar |
2023PQR00003518 | 2023CS004642-1 | Descargar |
2023PQR00003559 | 2023CS004499-1 | Descargar |
2023PQR00003564 | 2023CS003878-1 | Descargar |
2023PQR00003588 | 2023CS004354-1 | Descargar |
2023PQR00003593 | 2023CS004351-1 | Descargar |
2023PQR00003610 | 2023CS003961-1 | Descargar |
2023PQR00003659 | 2023CS004754-1 | Descargar |
2023PQR00003733 | 2023CS004881-1 | Descargar |
2023PQR00003736 | 2023CS004882-1 | Descargar |
2023PQR00003739 | 2023CS004913-1 | Descargar |
2023PQR00003742 | 2023CS004942-1 | Descargar |
2023PQR00003752 | 2023CS004634-1 | Descargar |
2023PQR00003756 | 2023CS004900-1 | Descargar |
2023PQR00003944 | 2023CS005209-1 | Descargar |
2023PQR00004098 | 2023CS004459-1 | Descargar |
2023PQR00004235 | 2023CS005496-1 | Descargar |
2023PQR00004363 | 2023CS005580-1 | Descargar |
2023PQR00004413 | 2023CS005579-1 | Descargar |
2023PQR00004436 | 2023CS005196-1 | Descargar |
2023PQR00004446 | 2023CS005629-1 | Descargar |
2023PQR00004476 | 2023CS005778-1 | Descargar |
2023PQR00004483 | 2023CS005450-1 | Descargar |
2023PQR00004484 | 2023CS005757-1 | Descargar |
2023PQR00004487 | 2023CS005816-1 | Descargar |
2023PQR00004488 | 2023CS005817-1 | Descargar |
2023PQR00004489 | 2023CS005235-1 | Descargar |
2023PQR00004490 | 2023CS005811-1 | Descargar |
2023PQR00004491 | 2023CS005756-1 | Descargar |
2023PQR00004496 | 2023CS005170-1 | Descargar |
2023PQR00004499 | 2023CS005796-1 | Descargar |
2023PQR00004500 | 2023CS005449-1 | Descargar |
2023PQR00004546 | 2023CS005755-1 | Descargar |
2023PQR00004552 | 2023CS005538-1 | Descargar |
2023PQR00004660 | 2023CS004936-1 | Descargar |
2023PQR00004693 | 2023CS005836-1 | Descargar |
2023PQR00004694 | 2023CS005837-1 | Descargar |
2023PQR00004772 | 2023CS005784-1 | Descargar |
2023PQR00004805 | 2023CS006039-1 | Descargar |
2023PQR00004906 | 2023CS006001-1 | Descargar |
2023PQR00004925 | 2023CS006057-1 | Descargar |
2023PQR00005013 | 2023CS005988-1 | Descargar |
2023PQR00005036 | 2023CS006041-1 | Descargar |
2023PQR00005055 | 2023CS006328-1 | Descargar |
2023PQR00005174 | 2023CS005935-1 | Descargar |
2023PQR00005205 | 2023CS006152-1 | Descargar |
2023PQR00005218 | 2023CS005760-1 | Descargar |
2023PQR00005252 | 2023CS005832-1 | Descargar |
2023PQR00005355 | 2023CS006643-1 | Descargar |
2023PQR00005411 | 2023CS006422-1 | Descargar |
2023PQR00005600 | 2023CS006781-1 | Descargar |
2023PQR00005631 | 2023CS006728-1 | Descargar |
2023PQR00005685 | 2023CS006753-1 | Descargar |
2023PQR00005787 | 2023CS007063-1 | Descargar |
2023PQR00005805 | 2023CS006860-1 | Descargar |
2023PQR00005868 | 2023CS006802-1 | Descargar |
2023PQR00005871 | 2023CS006727-1 | Descargar |
2023PQR00005930 | 2023CS006945-1 | Descargar |
2023PQR00005943 | 2023CS007156-1 | Descargar |
2023PQR00005948 | 2023CS007262-1 | Descargar |
2023PQR00006038 | 2023CS007158-1 | Descargar |
2023PQR00006050 | 2023CS007426-1 | Descargar |
2023PQR00006082 | 2023CS007157-1 | Descargar |
2023PQR00006193 | 2023CS007369-1 | Descargar |
2023PQR00006211 | 2023CS007589-1 | Descargar |
2023PQR00006249 | 2023CS007159-1 | Descargar |
2023PQR00006280 | 2023CS007729-1 | Descargar |
2023PQR00006355 | 2023CS007590-1 | Descargar |
2023PQR00006391 | 2023CS007892-1 | Descargar |
2023PQR00006436 | 2023CS007625-1 | Descargar |
2023PQR00006501 | 2023CS007875-1 | Descargar |
2023PQR00006627 | 2023CS008061-1 | Descargar |
2023PQR00006744 | 2023CS008233-1 | Descargar |
2023PQR00006876 | 2023CS007874-1 | Descargar |
2023PQR00007200 | 2023CS008227-1 | Descargar |
2023PQR00007490 | 2023CS009208-1 | Descargar |
2023PQR00007506 | 2023CS008821-1 | Descargar |
2023PQR00007507 | 2023CS008943-1 | Descargar |
2023PQR00007541 | 2023CS009027-1 | Descargar |
2023PQR00007553 | 2023CS009005-1 | Descargar |
2023PQR00007554 | 2023CS009007-1 | Descargar |
2023PQR00007557 | 2023CS009008-1 | Descargar |
2023PQR00007616 | 2023CS009267-1 | Descargar |
2023PQR00007656 | 2023CS009069-1 | Descargar |
2023PQR00007777 | 2023CS009509-1 | Descargar |
2023PQR00007810 | 2023CS009121-1 | Descargar |
2023PQR00007832 | 2023CS009379-1 | Descargar |
2023PQR00007871 | 2023CS009210-1 | Descargar |
2023PQR00007895 | 2023CS009209-1 | Descargar |
2023PQR00007899 | 2023CS009665-1 | Descargar |
2023PQR00007902 | 2023CS009664-1 | Descargar |
2023PQR00007963 | 2023CS009472-1 | Descargar |
2023PQR00007993 | 2023CS009385-1 | Descargar |
2023PQR00008054 | 2023CS009842-1 | Descargar |
2023PQR00008146 | 2023CS009610-1 | Descargar |
2023PQR00008226 | 2023CS009471-1 | Descargar |
2023PQR00008383 | 2023CS010208-1 | Descargar |
2023PQR00008386 | 2023CS009708-1 | Descargar |
2023PQR00008391 | 2023CS009922-1 | Descargar |
2023PQR00008398 | 2023CS010246-1 | Descargar |
2023PQR00008419 | 2023CS009604-1 | Descargar |
2023PQR00008455 | 2023CS009796-1 | Descargar |
2023PQR00008678 | 2023CS010241-1 | Descargar |
2023PQR00008728 | 2023CS010249-1 | Descargar |
2023PQR00008731 | 2023CS010255-1 | Descargar |
2023PQR00008732 | 2023CS010240-1 | Descargar |
2023PQR00008787 | 2023CS010647-1 | Descargar |
2023PQR00008865 | 2023CS009916-1 | Descargar |
2023PQR00008925 | 2023CS010762-1 | Descargar |
2023PQR00008929 | 2023CS010514-1 | Descargar |
2023PQR00008930 | 2023CS010513-1 | Descargar |
2023PQR00008941 | 2023CS010510-1 | Descargar |
2023PQR00008949 | 2023CS010650-1 | Descargar |
2023PQR00009014 | 2023CS010104-1 | Descargar |
2023PQR00009072 | 2023CS010086-1 | Descargar |
2023PQR00009095 | 2023CS010649-1 | Descargar |
2023PQR00009216 | 2023CS010887-1 | Descargar |
2023PQR00009224 | 2023CS011026-1 | Descargar |
2023PQR00009434 | 2023CS011326-1 | Descargar |
2023PQR00009437 | 2023CS010936-1 | Descargar |
2023PQR00009476 | 2023CS011137-1 | Descargar |
2023PQR00009492 | 2023CS011313-1 | Descargar |
2023PQR00009501 | 2023CS011312-1 | Descargar |
2023PQR00009561 | 2023CS011151-1 | Descargar |
2023PQR00009584 | 2023CS011359-1 | Descargar |
2023PQR00009605 | 2023CS011571-1 | Descargar |
2023PQR00009611 | 2023CS011152-1 | Descargar |
2023PQR00009625 | 2023CS011520-1 | Descargar |
2023PQR00009701 | 2023CS011609-1 | Descargar |
2023PQR00009715 | 2023CS011523-1 | Descargar |
2023PQR00009753 | 2023CS011425-1 | Descargar |
2023PQR00009763 | 2023CS011703-1 | Descargar |
2023PQR00009765 | 2023CS011373-1 | Descargar |
2023PQR00009804 | 2023CS011320-1 | Descargar |
2023PQR00009805 | 2023CS011319-5 | Descargar |
2023PQR00009806 | 2023CS011319-4 | Descargar |
2023PQR00009807 | 2023CS011319-3 | Descargar |
2023PQR00009808 | 2023CS011319-2 | Descargar |
2023PQR00009809 | 2023CS011319-1 | Descargar |
2023PQR00009819 | 2023CS011521-1 | Descargar |
2023PQR00010253 | 2023CS011614-1 | Descargar |
2023PQR00010414 | 2023CS012315-1 | Descargar |
2023PQR00010418 | 2023CS011971-1 | Descargar |
2023PQR00010460 | 2023CS012166-1 | Descargar |
2023PQR00010550 | 2023CS012317-1 | Descargar |
2023PQR00010619 | 2023CS012306-1 | Descargar |
2023PQR00010620 | 2023CS012319-1 | Descargar |
2023PQR00010850 | 2023CS012318-1 | Descargar |
2023PQR00010851 | 2023CS012563-1 | Descargar |
2023PQR00010887 | 2023CS012842-1 | Descargar |
2023PQR00011054 | 2023CS012786-1 | Descargar |
2023PQR00011175 | 2023CS013305-1 | Descargar |
2023PQR00011214 | 2023CS012853-1 | Descargar |
2023PQR00011268 | 2023CS012854-1 | Descargar |
2023PQR00011300 | 2023CS012855-1 | Descargar |
2023PQR00011433 | 2023CS012962-1 | Descargar |
2023PQR00011438 | 2024CS000162-1 | Descargar |
2023PQR00011663 | 2024CS000014-1 | Descargar |
2023PQR00011669 | 2024CS000016-1 | Descargar |
2024PQR00000155 | 2024CS000589-1 | Descargar |
2024PQR00000156 | 2024CS000590-1 | Descargar |
2024PQR00000171 | 2024CS000852-1 | Descargar |
2024PQR00000207 | 2024CS000806-1 | Descargar |
2024PQR00000221 | 2024CS000591-1 | Descargar |
2024PQR00000386 | 2024CS000986-1 | Descargar |
2024PQR00000612 | 2024CS001254-1 | Descargar |
2024PQR00000654 | 2024CS001013-1 | Descargar |
2024PQR00000662 | 2024CS001014-1 | Descargar |
2024PQR00000849 | 2024CS001355-1 | Descargar |
2024PQR00001108 | 2024CS001314-1 | Descargar |
2024PQR00001164 | 2024CS001330-1 | Descargar |
Consulta Estado de PQRSF
Apreciado usuario(a)
Al radicar su solicitud se le asigna un Código Único de Seguimiento, para consultar el estado de su solicitud, ingrese este código en el buscador y luego clic en buscar.
Canales de Radicación
Canales por los cuales puede radicar su petición
Telefónico
- Servicio al Cliente PQR: (608)8664452 Ext. 1139 , lunes a viernes 7:00 am a 12:00 m y 1:00 pm a 5:00 pm
- Línea gratuita: 018000 918869
Correo Físico o Postal
Por correspondencia
- Sede Neiva: Calle 11 No. 5-63 Oficina CDI (Centro de Documentación e Información)
- Sede Pitalito: Calle 5 No. 5-62
- Sede La Plata: Calle 4 No. 4-62
- Sede Garzón: Calle 7 No. 8-34
Vía buzón
En los buzones de sugerencia ubicados en los puntos de atención de la Caja.
Presencial
Punto de Radicación PQR
- Neiva , Calle 11 No 5 – 63 segundo piso
Horario: Lunes a Viernes 7:00 a.m a 12:00 m y de 1:00 p.m a 5:00 p.m - Agencia de Empleo Neiva: Calle 21 No 4-50
Horario: lunes a viernes 7:00 a.m a 12:00 m y de 1:00 p.m a 5:00 p.m - Agencia Garzón: Calle 7 No. 8-34 Recepción
Horario: lunes a viernes 7:00 a.m a 12:00 a.m y 1:00 p.m a 5:00 p.m - Agencia Pitalito: Calle 5 No. 5-62 Recepción
Horario: lunes a viernes 7:00 a.m a 12:00 a.m y 1:00 p.m a 5:00 p.m - Agencia La Plata: Calle 4 No. 4-62 Recepción
Horario: lunes a viernes 7:00 a.m a 12:00 a.m y 1:00 p.m a 5:00 p.m
Correo Electrónico Institucional
Correo oficial para radicación de PQR, para los efectos del Art. 16, Ley 1755 de 2015: servicioalcliente@comfamiliarhuila.com (Para radicar su petición queja o reclamo haga click aquí)
Notificaciones Judiciales
Correo notificaciones judiciales, para los efectos del Art. 197, Ley 1437 de 2011:
notificacionesjudiciales@comfamiliarhuila.com
COMFAMILIAR NO AUTORIZA notificación electrónica de las decisiones de orden administrativo que se profieran en los asuntos en los que se encuentre vinculada. (Art. 56 Ley 1437/2011)